Thank you for shopping at CrochetPlant! Below, you’ll find details on our shipping process, timelines, and policies.
1. Processing Time
- Orders are processed within [X] business days (excluding weekends and holidays).
- Custom or handmade items may require additional processing time, which will be indicated on the product page.
2. Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on destination and shipping method.
- Estimated delivery times:
- Standard Shipping: [X-Y] business days
- Express Shipping: [X] business days
- International Shipping: [X-Y] business days (may vary due to customs processing)
3. International Shipping
- We ship worldwide! However, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Delivery times may vary depending on customs clearance procedures.
4. Tracking & Delivery
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- CrochetPlant is not responsible for delays caused by carriers, weather conditions, or customs.
- If your package is marked as delivered but you have not received it, please check with your local post office or contact the shipping carrier.
5. Lost, Stolen, or Damaged Packages
- If your package is lost or damaged during shipping, please contact us at [Your Contact Email] within [X] days.
- We will work with the carrier to resolve the issue, but we are not liable for lost or stolen packages.
6. Returns Due to Incorrect Address
- If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply for resending the package.
7. Contact Us
For any shipping-related questions, please reach out to us at [Your Contact Email].
By placing an order with CrochetPlant, you agree to this Shipping Policy.